Delivery times and prices

Our wallpapers require time to design and manufacture, then send before receiving the order at your home. In Metropolitan France, our products are shipped to our customers within an average of 6 working days.
Our products are shipped, depending on the location, with the following transport services: Colissimo, TNT or FEDEX.

Once your order has been validated, you will receive the order confirmation and your invoice by email.

We process your order within 48 to 72 hours.

Delivery for France
Delivery costs: free - delivery time 8 to 10 working days

Delivery for Europe

Free delivery

DOM - TOM
Delivery costs: 39 euros - delivery time 10 to 14 working days

SwissPost
Delivery costs: 39 euros - delivery time 10 to 12 working days

We are not responsible for any delays caused by the logistics company.

Our panoramic wallpapers are packaged in recyclable cardboard boxes. You must check your order and the condition of the package before accepting it from the delivery person. Finally, the installation of the wallpaper constitutes acceptance of your order.

Return policy

For any request for return of goods, we thank you for contacting us by email at contact@kam-et-leon.fr. or contact us by telephone 04 58 16 07 69
The shipping costs for returning the goods are the responsibility of the customer as indicated in our general conditions. It is essential to have proof of deposit and tracking of the goods. We thank you for reading our general conditions of sale to know all the terms and conditions.

- What are the delivery options abroad?

For deliveries abroad, please contact our sales department via contact@kam-et-leon.fr to obtain the necessary information and an estimate of delivery costs.

- My delivery has not been made, what should I do?

If your order has not arrived at your home within the expected time, we invite you to log in to your Kam & Leon account to track the progress of your order using the carrier's tracking number. It is possible that you did not create an account when you placed your order. In this case, we invite you to contact us by email via contact@kam-et-leon.fr

- My package is damaged, an item is defective, what should I do?

It is essential to check the condition of the package in the presence of the delivery person. In the event that you find that the package is in poor condition and compromises the condition of the goods, you can refuse the package. Because in case of poor condition, you can refuse it. Thus, the steps with the carrier to obtain the refund will be facilitated. If you notice a defective product, it is essential to send us a photo of the box and the product by email to contact@kam-et-leon.fr